Why can't banks modernise outdated banking systems that lose transactions, delay payments and cost customers money?

“This used to be a great bank, but no more. Since it was bought by Bank of Queensland (who I left over a decade ago when their service fell off a…”

“I would not use Rabobank. Their antiquated banking system has caused nothing but issues. I have subsequently lost interest payments of over $2000. I…”

“bought this to the attention of Rabobank complaints but they did nothing to remedy the issue. Issues do happen but it’s the way in which these matters are handled and resolved that is important. Due to the way Rabobank h…”